MAISON V GROUP LLC
TERMS & CONDITIONS
The Travel Collection
Hosted Wine & Cultural Travel Experiences
Effective Date: 13 February 2026
1. Acceptance of Terms
By placing a deposit or making payment with Queen of Clubs or our appointed Destination Management Company (DMC) toward any Maison V Group LLC experience (“Experience”), each participant acknowledges and agrees to be legally bound by these Terms & Conditions.
No reservation is confirmed until the required deposit is received and written confirmation is issued.
2. Role of Maison V Group LLC
Maison V Group LLC (“Maison V”) acts solely as a curator, travel advisor, and host of group travel experiences.
Maison V does not own, operate, manage, or control transportation providers, lodging facilities, restaurants, wineries, vineyards, vessels, guides, activity venues, or other suppliers referenced in the itinerary.
All services are provided by independent third-party suppliers.
3. Independent Contractors & Third-Party Responsibility
All suppliers are independent contractors and not agents or employees of Maison V.
Maison V shall not be liable for any act, omission, negligence, delay, injury, loss, damage, accident, or irregularity caused by any third party.
4. Transportation
Transportation services are operated by licensed third-party providers.
Participants acknowledge inherent risks associated with travel by motor vehicle or vessel and agree that Maison V shall not be liable for transportation-related incidents.
5. Alcohol Service & Responsible Conduct
Experiences include structured wine tastings and alcohol service.
Participants acknowledge:
Participants voluntarily assume all risks associated with alcohol consumption.
Maison V shall not be liable for any injury, illness, accident, or incident arising from voluntary alcohol consumption.
6. Assumption of Risk – Activities
Experiences may include walking tours, vineyard visits, cellar environments, outdoor terrain, boat transport, and other activities involving inherent risks.
Participants voluntarily assume all such risks and accept responsibility for their physical fitness and participation.
7. Health & Medical Responsibility
Participants are responsible for:
Maison V does not provide medical services and assumes no responsibility for medical outcomes.
8. Dietary Restrictions & Allergies
Participants are solely responsible for communicating, in writing and in advance, any food allergies, dietary restrictions, or medical sensitivities.
Maison V does not prepare food or control kitchen environments.
Participants acknowledge risks of cross-contamination and assume all risks related to food and beverage consumption.
Maison V shall not be liable for allergic reactions or food-related illness.
9. Travel Insurance
Participants are strongly encouraged to obtain comprehensive travel insurance including cancellation, medical, evacuation, and liability coverage.
Maison V is not responsible for losses arising from cancellation, illness, injury, or interruption.
10. Participant Travel Arrangements & Entry Requirements
Participants are solely responsible for arranging transportation to and from the designated meeting point.
Participants are responsible for:
11. Missed Departure
Failure to arrive at the designated meeting point at the specified time shall be deemed a missed departure.
No refunds, credits, or adjustments shall be provided for missed departures due to travel delays, personal scheduling errors, or regulatory issues.
12. Minimum Participant Requirement
Experiences may be subject to a minimum participant requirement.
If minimum enrollment is not met, Maison V reserves the right to cancel the Experience and provide a refund of payments made. No further liability shall attach.
13. Itinerary Changes & Substitutions
All experiences, venues, accommodations, producers, and hosts are subject to availability.
Maison V reserves the right to substitute comparable experiences, venues, accommodations, or hosts if necessary due to operational, safety, or force majeure circumstances.
Such substitutions shall not constitute a breach of contract.
14. Force Majeure
Maison V shall not be liable for events beyond its reasonable control, including but not limited to:
15. Limitation of Liability
To the fullest extent permitted by law, Maison V’s total liability shall not exceed the amount paid by the participant for the Experience.
Maison V shall not be liable for:
16. Indemnification
Participants agree to indemnify and hold harmless Maison V from any claim arising from:
DISPUTE RESOLUTION
17. Mandatory Mediation
Any dispute shall first be submitted to confidential mediation in Delaware before a mutually agreed mediator.
18. Binding Arbitration
If mediation does not resolve the dispute, it shall be resolved by binding arbitration administered in Delaware under the rules of the American Arbitration Association.
The arbitrator’s decision shall be final and binding.
19. Waiver of Jury Trial
Participants waive any right to trial by jury in any proceeding arising out of these Terms & Conditions.
20. Class Action Waiver
Participants agree that any claims shall be brought solely in their individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
21. Governing Law
These Terms & Conditions shall be governed by the laws of the State of Delaware.
Any court proceeding permitted under this agreement shall be brought exclusively in Delaware state or federal courts.
Participants consent to jurisdiction and venue.
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